MAYA CH’OL is aware of the importance it represents for you, the use and treatment that we give to your personal information and the way in which we share it, we appreciate your confidence and will reciprocate it.
To contact us:
E-mail:: [email protected]
Address::
Mayachol, Prolongación Corregidora s/n, Colonia Chacamax, Palenque Chiapas. CP 29960
This notice describes our privacy policy. By visiting www.mayachol.com.mx and/or www.mayachol.com you accept the practices described in this Privacy Notice.
What personal data is collected?
- Your Name
- Address.
- Tax residence
- Federal taxpayer registration
- E-mail address
- Landline and / or cell phone number.
What are the purposes and/or uses of the personal data that it's collected by MAYA CH’OL?
We use this information to process orders, deliver products and services, process payments, maintain and update our files and your accounts with us, make available content such as wish lists and customer reviews, recommendations for products and services of interest to you. We use this information to be able to provide these services and features. We also use this information to improve our services, features and platform, prevent or detect fraud or abuse, and allow third parties to provide technical, logistics or other services on our behalf. We also use this information to tailor our communications, such as by sending emails with offers and promotions that are more relevant to customers.
What communications of your personal data may be carried out?
MAYA CH’OL may share with third parties, nationals or foreigners, your personal data in order to fulfill the purposes described above. The third parties to which MAYA CH’OL may communicate your personal data are, for example, service providers who are hired to fulfill the purposes described and who act in the name and on behalf of MAYA CH’OL.
When MAYA CH’OL shares your personal data with third parties, it will ensure that said third parties take the necessary measures to protect the confidentiality and security of your personal data. MAYA CH’OL will require that said third parties comply with the Privacy Notice and the MAYA CH’OL Privacy Policy and will prohibit them from using your personal data for a purpose other than those for which it was collected.
MAYA CH'OL may communicate your personal data to third parties, nationals or foreigners, independent of MAYA CH'OL, when it has the purpose of complying with a legally acquired obligation, is required by resolution or determination of the competent authority, there is a situation of emergency that puts your person or property at risk or when such data communication is provided for in a Law.
How secure is my Information?
- We work to protect the security of your information during transmission by using Secure Sockets Layer software (SSL), which encrypts the information you enter.
- We do not store information regarding your card as external providers such as Paypal and Mercadopago are used to process payments.
- It is important that you protect yourself against unauthorized third-party access to your password and your computer. When finished, make sure you have logged out, whenever you are using a shared computer.
What rights and obligations correspond to the owner of the personal data?
You, as the owner of personal data, may exercise the rights of access, rectification, cancellation and opposition, in accordance with the following:
- Right of Access.- to be informed which of your personal data is contained in the MAYA CH’OL databases, what they are used for, the origin of such data and the communications that have been made with them.
- Right of Rectification.- that your personal data be corrected or updated in case tit si inaccurate or incomplete. You will have the obligation to inform MAYA CH’OL of the changes that must be made to your personal data, when such changes are only known to you and are attributable to you.
- Right of Cancellation.- that your personal data be removed from the MAYA CH’OL databases. This request will give rise to a blocking period after which the data will be deleted. There are cases in which the cancellation will not be possible in terms of the Federal Law on Protection of Personal Data Held by Private Parties and other applicable legal provisions.
- Right of Opposition.- oppose for legitimate reasons the processing of your personal data by MAYA CH’OL. In cases where the opposition will see the receipt of certain communications, said communications will include the option to exit the distribution list and stop receiving them.
MAYA CH’OL will make available the Formats to carry out requests for access, rectification, cancellation and opposition by contacting us at the email [email protected]
Is the use of MAYA CH’OL allowed to minors?
MAYA CH’OL does not sell products to be purchased by minors. We market products for minors to be purchased by people of legal age. If you are under the age of 18, you may use MAYA CH’OL only with the supervision of a parent or guardian.
The use of tracking technologies on our Internet portal
We inform you that on our website we use cookies,, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, as well as provide you with a better service and user experience when browsing our page.
The personal data that we obtain from these tracking technologies are as follows: Name, contact information such as your email address, and demographic information.
Cookies
A cookie refers to a file that is sent in order to request permission to be stored on your computer, by accepting such file it is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a website recurrent. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its web.
Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service on websites, you do not give access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If they are declined, you may not be able to use some of our services.
Links to Third Parties
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.
How are changes to this Privacy Notice communicated?
Due to the continuous development of our business, this Privacy Notice and the Conditions of Use may also be modified. We may periodically send you email reminders of our notices and conditions, however, we recommend that you visit our website frequently for the latest changes. Unless otherwise indicated, our current Privacy Notice will be applicable to all information that we process regarding you and your account. However, we are true to our word and in no case will we substantially modify our policies or practices to make them less effective in protecting the personal data of our clients collected in the past, without the prior consent of the affected clients.
To whom are the doubts or comments directed and to whom are the rights of access, rectification, cancellation and opposition exercised?
If you have doubts or comments regarding the Privacy Notice or if you would like to exercise any of the rights that correspond to the Federal Law on Protection of Personal Data Held by Private Parties, we ask you to contact us at the email address: [email protected]
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